General FAQ's

What does the Present Pal for Google Slides add-on do?

The Present Pal for Google Slides add-on allows you to create and edit your presentation notes side by side as you create your presentation slides. Your notes will always be accessible through your Present Pal app and the add-on as they are stored in the cloud. You can connect your Present Pal app and slides using the add-on, allowing you to control your presentation notes and slides as you present via the app.

Do I need the app to present?

Currently, users are required to use the Present Pal app in order to see their speaker notes when presenting.

Installation

Where can I install the add-on?

You can install the add-on by clicking here. Or alternatively, you can install the add-on by creating or opening a Google slides file, tapping ‘Get Add-ons’, searching for’ Present Pal for Google Slides Add-on’ and tapping on ‘Individual Install’ then following the installation steps thereafter.

Do I need the app to install the add-on?

Yes, you need to have access and downloaded the Present Pal app to use the add-on. If you are having trouble accessing the app or would like to enquire about getting access then please contact info@presentpal.co.uk

Do I need to have the Present Pal for Google extension installed to use the add-on?

No, but you will not be able to control your slides using the add-on without installing the extension.

Where can I install the Present Pal Extension?

You can download the extension here

I'm having trouble installing the add-on

Sometimes institutions block users from installing add-ons within their privacy settings. We reccomend reaching out to your IT department to ask them to resolve this issue. We've prepared a handy email template to help.

Hi there, I was wondering if you could help me? I receive Present Pal, a communication and presentation support app, as part of my support package. Present Pal integrates with Google Slides via a Google Slides Add-on, but the current IT permissions do not allow me to install this.

Can you help me to install the Present Pal for Google Slides Add-on? I have included some links to the Present Pal app and the Add-on below. Present Pal Google Play Store - https://bit.ly/2QlIevc Present Pal Apple App Store - https://apple.co/3n4uQYj Present Pal for Google Slides Add-On - https://bit.ly/3phTl7N Thanks,

Your Name

Using the Add-on

I’m struggling to connect my Present Pal app to Google Slides

The first step is to check you have everything installed properly:

1. Install the Present Pal add-on for Slides
2. Install the Present Pal extension
3. Log in to the Present Pal add-on with the same credentials as you use in the app
4. Tap the “Present” button in the add-on. Your Google Slides slideshow will now show in the Present Pal app as a connection option Please see our tutorial here for more information

When I rearrange or delete my slides, it doesn’t update my Present Pal flashcards

At the moment we don’t have that level of synchronisation between the add-on and Google Slides. We are actively looking to improve this process, but for now; please manually rearrange/delete your flashcards as you do the same to your slides.

When I create a new slide it doesn’t create a new flashcard in the add-on

Please ensure you have the extension installed as well as the add-on for the synchronisation to work properly.

How to contact your institution IT department

Hi there,

I was wondering if you could help me?

I receive Present Pal, a communication and presentation support app, as part of my Disabled Student’s Allowance support package. Present Pal integrates with Microsoft PowerPoint through a PowerPoint Add-In, but the IT permissions do not allow me to install this. I get the following error message: “Sorry, Office 365 has been configured to prevent individual acquisition of Office Add-ins.”

Can you help me to install the Present Pal PowerPoint Add-In? I have included some links to the Present Pal app and the Add-In below.

Present Pal Google Play Store - https://bit.ly/2QlIevc

Present Pal Apple App Store - https://apple.co/3n4uQYj

Present Pal PowerPoint Add-In - https://bit.ly/3sAOs7y

Thanks,