How is Present Pal different to PowerPoint?
PowerPoint is a presentation application which focuses on content creation and design, there are currently no add-in tools which assist the presenter with the actual delivery of their presentations. Present Pal works as an assistive aid for presenters when communicating with their audience, acting like a set of interactive flashcards on your smartphone or tablet. Present Pal is currently working with Microsoft to make PowerPoint more accessible - read about our AI for Accessibility story here.
Where can I download the Present Pal Desktop Link App?
To download the Link App, please follow this link: https://goo.gl/VtYfTz
How do I connect Present Pal on my smartphone/tablet to PowerPoint on my PC?
Please watch our PowerPoint integration tutorial to assist with your first time connecting.
I have downloaded the Link App but when I open it nothing happens.
Please check that the Link App has not automatically moved down to your toolbar. If this has happened, simply click the Present Pal icon and the Link App will open. If your Link App still does not work, please delete it and redownload here: https://goo.gl/VtYfTz
Can I integrate Present Pal with PowerPoint on a Mac device?
The Present Pal Desktop Link App is currently only compatible with Windows devices and so we recommend downloading a virtual machine such as Parallels or VirtualBox for Mac users.You can download Parallels here and VirtualBox here. The team are currently developing a Mac-friendly version of Present Pal. In the meantime, if you are a needs assessor looking to justify a virtual machine like Parallels please email us at firstname.lastname@example.org and we will send over an example justification.
Will PowerPoint integration work using an open WiFi?
We recommend using a hotspot to connect your smartphone/tablet device to your desktop. Public WiFis can often be unreliable and unstable.
How do I set up a hotspot?
To set up a hotspot, you will need to turn on your mobile hotspot from your smartphone or tablet device. On your PC, connect to your mobile device and enter the password. Watch our Android Hotspot Tutorial here and our Apple Hotspot Tutorial here if you need further assistance.
Will using a hotspot require signal or use any data?
No, a hotspot does not require any signal and it will not use any of your data - it’s simply creating a connection between your two devices.
My PowerPoint integration is not working, what should I do?
- Please ensure that you have connected your two devices via a hotspot connection.
- Please ensure that you have downloaded the Desktop Link App and that you have it open when attempting to connect to PowerPoint.
If I connect to PowerPoint, will the audience see my notes?
No, the audience will only see the PowerPoint slideshow. Your Present Pal notes are personal to you and they will not affect the content of your slides. For example, if you access a Pop Up Bubble this is for your own recall purposes and it will not appear on your PowerPoint slides.
If I import a PowerPoint presentation into my Present Pal App, can I edit the notes?
Yes, once you have downloaded a PPT file into your Present Pal App you can edit the content into Present Pal note form such as editing/adding bullet points and creating Pop Up Bubbles. This will not affect the PowerPoint presentation content that the audience will see.
Where can I buy a Present Pal license?
Please visit https://subscription.presentpal.co.uk to purchase a Present Pal license. We offer a monthly subscription (30 day FREE trial then £4.99 per month), an annual subscription (£3.49 per month) and a one-off fee (£115).
How do I sign up for a free trial of Present Pal?
To sign up for a free trial of Present Pal, please visit https://subscription.presentpal.co.uk/ and sign up to our monthly subscription plan. You can use Present Pal for FREE for 30 days and then you will be charged £4.99 monthly thereafter.
Why do I need to give card details for a free trial?
Once the 30 day free trial comes to an end, you will automatically be charged for a monthly subscription of £4.99 per month. You can unsubscribe at any time. If you cancel your subscription before the trial comes to an end, you will not be charged.
How do I cancel my free trial/subscription or change my plan?
To cancel your free trial or subscription, please visit https://subscription.presentpal.co.uk and sign in using the email address that has been assigned to your Present Pal license. If you have not yet set up a password, please select ‘Forgot Your Password?’ and you will be able to reset it. Once you are logged in, you will be able to amend or cancel your subscription. If you cancel your subscription, you will no longer be charged.
Where can I download Present Pal?
Present Pal is available on the Apple App Store and the Google Play Store. Please search for ‘Present Pal’ and download the App. Once downloaded, open Present Pal and you will be taken to the login screen.
Where can I download the Present Pal Desktop Link App?
The Desktop Link App is available to download here: https://goo.gl/VtYfTz
I have requested my unique access code, but I cannot find the email.
Please ensure that the email address you have typed into the Present Pal App login screen is the same email address that has been assigned to your license. If you have entered the correct email address and the access code email is still not in your inbox, please check your Junk folder. If you still cannot find the email with your unique access code, please get in touch with us at email@example.com
My email address and access code combination is not working.
Please ensure that the email address you have typed into the Present Pal App login screen is the same email address that has been assigned to your license. If you still cannot login to Present Pal using your unique access code, please get in touch with us at firstname.lastname@example.org
Can I use Present Pal if I have not paid for a subscription?
No, once you have downloaded Present Pal from the Apple App Store or Google Play Store you will be taken to a Present Pal login screen which requires using an email address that has been assigned to a Present Pal license. To create a Present Pal license, sign up to a FREE trial or one of our subscription options here https://subscription.presentpal.co.uk/ Please note: this question is irrelevant to students receiving Present Pal through DSA.
Can I use my Present Pal account on more than one smartphone or tablet device?
No, your Present Pal license can only be used on one device at any given time. To log out of your device and use your license elsewhere, please press the icon next to your name on the Present Pal home screen and then click ‘License’, then ‘Logout’.
How do I access my license details?
Please press the icon next to your name on the Present Pal homescreen. Here you will be able to view your assigned email address, your unique access code, and license expiry date.
What are the Android specifications?
Present Pal is 40M in size and requires Android 6.0 and up. Present Pal can be installed both to your phone memory or an SDK card.
What are the Apple specifications?
Present Pal is 98.1 MB in size and requires iOS 8.0 or later. Present Pal is compatible with iPhones and iPads.
What are ‘Pop Up Bubbles’ and how will they help to improve my presentation skills?
Pop Up Bubbles act as a safety net to store extra information and images that the presenter may otherwise have forgotten. For example, if the presenter begins to stutter and forgets what they intended to say during their presentation, they can simply tap on the ‘pop up’ icon to access extended notes or images to trigger their memory. Pop up bubbles were ranked as the number 1 feature by students with SpLDs in our University of Glasgow study.
What are ‘Colour Overlays’ and how will they help to improve my presentation skills?
Colour overlays are traditionally translucent pieces of plastic which can be placed over documents to make them more accessible. Colour overlays have been proven to improve reading speed and comfort and are especially beneficial for individuals with dyslexia. In the Present Pal App, there are 11 colour overlays which can be selected to suit the user’s individual reading preferences. Once selected, the colour overlay will remain consistent throughout the entire Present Pal App.
Can I turn off the presentation stopwatch?
Yes, the presentation stopwatch can be switched on or off at any time within the ‘Personalise’ menu.
Can I have more than 5 bullet points per slide?
Yes, however the recommended optimum amount of information per slide is 3-5 bullet points - this is so that the working memory is not overloaded with information. To edit the maximum number of bullet points, click on the icon next to your name on the homescreen and edit ‘Bullet Points per Slide’.
Do I get new features in future updates for free?
Yes, if you have downloaded Present Pal and have a verified license, you will receive a push notification via the Apple App Store or Google Play Store to update Present Pal to the latest version for free.
Disabled Students’ Allowances
How can I justify Present Pal for a student through the DSA?
Can I be trained in Present Pal?
Yes, the Present Pal team offers online 1-2-1 training sessions. Please visit our Assessors page and sign up to a training session via the calendar tool. Training sessions usually last around 45 minutes and they include a product demonstration, in-depth training and a Q&A session. Training sessions are most suitable for AT trainers however they are also beneficial for needs assessors and disability advisors.
How do I sign up to a Present Pal webinar?
Please visit our Assessors page and sign up to a webinar via the calendar tool. Present Pal webinars usually last around 20 minutes and provide a brief overview of the software's main features. Webinars are suitable for needs assessors, disability advisors, study skills tutors, SpLD specialists and AT specialists.
Which kind of students are typically recommended Present Pal through the DSA?
Present Pal has been recommended for students with dyslexia, anxiety, ADHD, autism, dyspraxia, physical impairments, dyspraxia and students with a fear of presentations. Read our example justification document to access disability related justifications.
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